Refund policy

ALL SALES FINAL

We do not offer returns or refunds due to buyers remorse, because the item didn't fit, didn't fulfill your specific needs or because you expected your preloved purchase to be in brand new condition.  Furthermore - due to the high risk of return fraud when it comes to luxury items - as a small business it is in our best interest to avoid returns altogether, we hope you understand.

Due to the nature of our business and the fact that we sell preowned, preloved handbags and accessories - it is important to examine all photos in the listing and thoroughly read the "Condition Notes" in each listing and manage your expectations accordingly. 

If you have any questions that you would like answered prior to purchasing, please email us at 2ndlovelux@gmail.com.

ORDER CANCELLATIONS

Should you wish to cancel your order before the item ships, cancellations will incur a 3% restocking fee to cover the credit card processing fees.